Hey everyone! I thought I’d do another quick episode on some more mental tools that can help you get through your shift at the bar. Last week we talked about using compassion as a tool to help you handle situations with rude customers, but this can be a difficult tool to grab when customers are really behaving badly. It’s hard to have compassion for someone when you are very triggered.
In these cases it’s helpful for me to use another tool. Basically, I ask myself if I’m going to remember this situation a few days from now and then remember how I’ve forgotten all the other situations like this in the past. The idea is to just slow yourself down a little bit so that you don’t have to be overcome with stressful feelings which will wear you down over time.
Outside circumstances will never be exactly what you want them to be. Even if they get close, ideal situations won’t last forever. This is especially true in the ever changing hospitality industry. Check out my advice on my own experience with this in the player or wherever podcasts are found.
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