Handling situations on the floor with customers and more.
Kicking people out of your bar isn’t very fun. It’s often a challenging and delicate situation that can sometimes even turn violent. It’s important to not take the situation personally, and also not make it personal so that things don’t escalate.
My guest today is Joanna Lioce, she’s worked in the industry since 2001, and for the past 16 years she’s worked at Vesuvio Cafe, one of the oldest bars in San Francisco. The bar is famous for 86ing the likes of Gregory Corso and Van Morrison, and Joanna has had to kick out plenty of other characters in her time behind the bar there.
Check out our conversation in the player or wherever podcasts are found to hear about some of Joanna’s craziest experiences kicking people out of the bar, including the time she had to 86 a customer for sexually harassing her grandmother. Be sure to also check out our homepage for much, much more. And don’t forget to hit subscribe and stay tuned. I’ll see you next time!